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The Printing & Imaging Blog
Observations and commentary from Alan Joch, editor of the Printing & Imaging Solutions and Services Center.

Alan Joch Printing & Imaging Blog: Dual Messaging

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May 30, 2008

Dual Messaging

Print Audit isn’t the only printing company that’s making a direct connection between the green movement and financial savings (see previous blog posting). Printer OEM Kyocera encourages customers to use its TCO Tracker to demonstrate the benefits of its EcoPro printers.

But look closer and you’ll realize that behind the green messaging Kyocera is also part of a growing number of hardware companies that are trying to capitalize end-user perceptions that consumables are overly expensive.

For example, the TCO calculator (available at www.kyoceraecopro.com) compares Kyocera brands with competitive models by factoring in page coverage rates, service lifetimes, and acquisition costs. You’ll quickly see that the upfront cost for Kyocera hardware often is higher than that other brands, but the Tracker charts Kyocera consumables costs that over the lifetime of the equipment can be much lower than competing products. This is due in part to designs that separate print drums from the toner in Kyocera devices. When consumables run dry, end users replenish toner levels without replacing any hardware.

For solution providers, higher acquisition costs for printers and MFPs promise better margins, which become even more lucrative when service and supply contracts are included in the sale. In today’s competitive business environment, OEMs and solution providers alike are taking multiple messages to the market to gain an edge. It’s a sign that even in an economic period when everyone is keeping a close eye on expenses, the one-dimensional high-volume, low-price strategy for moving hardware isn’t a long-term answer.

Posted by ajoch at May 30, 2008 09:01 AM


 
 
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